Terms of Service.

1. Acceptance of Terms.

By accessing or using emergelimitless.com, the Limitless patient portal at portal.emergelimitless.com, our telehealth services, or any related website, application, or service (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, do not use the Services.

You must be at least 18 years old and legally capable of entering into a binding contract to use the Services.

2. About Limitless.

The Services are operated by Limitless Performance Medicine, a medical practice founded by Joshua Hare, DO, with its principal place of business at:

Limitless is co-located with Interventional Pain Consultants. References to "we," "us," "our," or "Limitless" mean Limitless Performance Medicine.

3. Services Provided.

Limitless is a physician-led regenerative medicine practice. We offer:

• Comprehensive intake, baseline laboratory testing, and physician-written analysis;
• Hormone optimization (BHRT) including testosterone, estradiol, progesterone, and DHEA protocols;
• Peptide therapy protocols dispensed through state-licensed 503A compounding pharmacies or FDA-registered 503B outsourcing facilities;
• NAD+ intravenous and subcutaneous protocols;
• Daily-protocol companion medications (e.g., tadalafil 5 mg PO daily) prescribed where clinically indicated;
• Quarterly comprehensive lab review and protocol refinement;
• Membership-based concierge access (e.g., the Founding 25 cohort);
• Educational content published on the Limitless website.

We may modify, suspend, or discontinue any portion of the Services at any time. Where applicable law requires advance notice, we will provide it.

4. Eligibility & Telehealth Jurisdictions.

The clinical services described on this website are offered to patients who are physically present in a state where Dr. Hare is appropriately licensed. As of the last update of these Terms, telehealth follow-up visits are available to established patients located in Georgia, Tennessee, and Alabama. Initial intake, baseline labs, and intravenous infusions require an in-person visit at our Dalton, Georgia location. Eligibility for telehealth may change as licensure changes; the most current list of authorized states is available on request.

You must provide accurate, complete, and current information during intake and at all times you use the Services.

5. Accounts & the Patient Portal.

To access your records, lab reports, secure messaging, and protocol documents, you may create an account on the Limitless patient portal. You are responsible for:

• Maintaining the confidentiality of your account credentials;
• All activity that occurs under your account;
• Promptly notifying us of any unauthorized access or breach of your account.

We reserve the right to suspend or terminate any account that violates these Terms, that we believe poses a security risk, or that has been used to engage in conduct described in Section 14 (Prohibited Conduct).

6. Medical Disclaimer & No Doctor–Patient Relationship from Browsing.

The information on this website — including pages describing peptides, hormones, protocols, evidence reviews, and clinical updates — is for general educational purposes. Reading this website does not create a physician–patient relationship between you and Dr. Hare or any Limitless provider. A physician–patient relationship begins only after you complete the Limitless intake process, undergo evaluation by a Limitless physician, and are formally accepted as a patient.

Nothing on this website is intended as a substitute for the medical advice of a qualified healthcare professional who has personally evaluated you. Do not start, stop, or modify any treatment based on information on this website without consulting your physician. In a medical emergency, call 911 or go to the nearest emergency department.

7. Peptides, Off-Label Therapies & FDA Status.

Many of the peptides described on this website — including BPC-157, TB-500, Ipamorelin, CJC-1295, Tesamorelin, and MOTS-c — are not FDA-approved drugs. They are prescription therapeutics prepared by state-licensed 503A compounding pharmacies or FDA-registered 503B outsourcing facilities, dispensed only after a documented physician evaluation.

Tesamorelin is FDA-approved for the reduction of excess abdominal fat in adult patients with HIV-associated lipodystrophy. Its use for visceral adiposity in non-HIV patients, when prescribed at Limitless, is off-label. Tadalafil is FDA-approved for benign prostatic hyperplasia (BPH) and erectile dysfunction; daily low-dose use for endothelial, cognitive, or longevity benefits is off-label. Off-label prescribing is lawful in the United States and is a routine part of medical practice; we disclose it in informed consent for every applicable protocol.

On April 23, 2026, the U.S. FDA removed twelve peptides — including BPC-157, TB-500, CJC-1295, and Ipamorelin — from the Category 2 restricted-compounding list, restoring legal compounding through licensed 503A and 503B pharmacies. The Pharmacy Compounding Advisory Committee (PCAC) is scheduled to formally review these peptides on July 23–24, 2026. Regulatory status may change. We will update protocols and sourcing accordingly and will notify affected patients of any material change.

8. Fees, Membership Pricing & Billing.

Limitless services are not covered by insurance. We are a self-pay practice. Pricing for consultations, memberships, laboratory testing, infusions, and medications is disclosed before you authorize any charge.

Founding 25 Membership

The Founding 25 cohort is offered at a locked monthly rate of $895 USD per month with a 24-month minimum commitment, with founder pricing protected through 2027. This rate includes monthly clinical management, quarterly comprehensive labs, peptide and hormone protocol design, and the benefits described on the Founding 25 page. Medications, IV infusions, and add-on services are billed separately at member rates.

One-time and à la carte services

Initial consultations, single-visit IV infusions, and other à la carte services are billed at the price disclosed at booking. All amounts are in U.S. Dollars (USD) unless otherwise specified. Prices are subject to change for new patients; existing members are charged at the rate in effect when their membership began, subject to the terms of their enrollment.

Taxes

You are responsible for any applicable sales, use, or excise taxes associated with services you purchase, except for taxes on our income.

9. Payment Processing.

Payments for the Services are processed by third-party payment processors, including Stripe, Inc. (Stripe Services Agreement; Stripe Privacy Policy). By providing payment information, you authorize us and our payment processor to charge the payment method you provide for the amounts owed. You represent and warrant that you are authorized to use the payment method you provide.

If your payment method is declined, expires, or is otherwise unable to be charged, we may suspend the Services associated with that payment until payment is successfully made. We do not store full payment-card numbers on our servers; payment-card data is tokenized and held by our payment processor in accordance with PCI-DSS standards.

10. Subscription, Auto-Renewal & Cancellation.

Membership and other recurring services automatically renew on the schedule disclosed at enrollment (typically monthly) using your payment method on file. By enrolling in a recurring service, you authorize us to charge that payment method for each renewal until you cancel as described below.

Cancelling your membership

• After the minimum commitment. You may cancel a Founding 25 or other membership at any time after the disclosed minimum commitment by sending written notice to hello@emergelimitless.com. Cancellation is effective at the end of the then-current billing cycle; you will not be charged for the next cycle.
• During the minimum commitment. Cancellation during a minimum-commitment period is permitted only for the reasons set out in your enrollment agreement (for example, relocation outside our telehealth jurisdictions, documented medical contraindication, or member-side breach by us). Early cancellation outside those reasons may result in early-termination fees as disclosed at enrollment.
• By us. We may cancel or suspend your membership at any time for non-payment, breach of these Terms, conduct described in Section 14, or where continued provision of services is clinically inappropriate. We will refund any pre-paid amounts for periods after the effective date of our cancellation, less amounts owed for services already rendered.

Cancellation of membership does not cancel any in-progress laboratory or pharmacy orders that have already shipped or been dispensed; those remain payable.

11. Refund & Chargeback Policy.

Consultations and clinical visits

Consultation fees are non-refundable once the visit has occurred. If you cancel a scheduled consultation at least 48 hours in advance, we will reschedule at no charge or refund the fee. Cancellations within 48 hours of the visit may forfeit the consultation fee at our discretion.

Laboratory testing

Laboratory orders, once placed with the reference laboratory, are non-refundable. If a lab order is cancelled before the order is transmitted to the laboratory, you will receive a full refund of the lab fee.

Medications and compounded therapies

Compounded medications dispensed to you (whether by mail or in-person) are non-returnable and non-refundable once they leave the pharmacy or our clinic, except where required by law or where the medication is defective. If you receive a defective shipment, contact us within seven (7) days of receipt to arrange replacement.

Membership fees

Monthly membership fees are billed in advance for the upcoming month and are non-refundable once the billing cycle has begun, except where these Terms expressly provide otherwise (e.g., cancellation by us for cause).

Disputes and chargebacks

If you believe a charge is in error, please contact us at hello@emergelimitless.com before initiating a chargeback. We will investigate promptly and, if appropriate, issue a refund. Initiating a chargeback without first contacting us may result in account suspension and may be disputed by us with documentation of services rendered.

12. Delivery of Services & Medications.

• In-person services (initial consultation, baseline labs, NAD+ IV infusions): provided at our Dalton, Georgia location by appointment.
• Telehealth services: scheduled video visits delivered through our HIPAA-compliant telehealth platform; available only to patients located in authorized states (Section 4).
• Compounded medications: dispensed by a state-licensed 503A pharmacy or FDA-registered 503B facility and shipped directly to the address you provide. Typical fulfillment time is 5–14 business days from prescription. Delivery times may vary based on pharmacy capacity, regulatory conditions, and shipping carrier performance.
• Laboratory results and reports: delivered to your patient portal within 5–7 business days of the laboratory's release of results to us.

13. Privacy & HIPAA.

Your protected health information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), its implementing regulations, and applicable state law. Our handling of personal information generally is described in our Privacy Policy, and our HIPAA practices are described in our Notice of Privacy Practices, which is provided to you at intake and available on request.

14. Prohibited Conduct.

You agree not to use the Services to:

• Violate any law, regulation, or third-party right;
• Provide false, misleading, or fraudulent information during intake or to obtain a prescription;
• Attempt to obtain medications for resale, redistribution, or use by anyone other than yourself;
• Impersonate another person or misrepresent your affiliation with any person or entity;
• Interfere with, disrupt, or attempt to gain unauthorized access to any portion of the Services, our systems, or the systems of our pharmacy, laboratory, or payment partners;
• Upload or transmit malware, viruses, or other harmful code;
• Scrape, copy, or systematically extract content from the Services except as expressly permitted by these Terms;
• Use the Services in any manner that could disable, overburden, damage, or impair them.

Violation of this Section is grounds for immediate suspension or termination of your account and may be reported to law enforcement.

15. Intellectual Property.

The Limitless name, the wordmark, the gilt-and-obsidian brand system, the six-pillar program structure, the lab-report design, the educational content on this website, and all related trademarks, service marks, copyrights, and proprietary materials are owned by Limitless Performance Medicine or its licensors. You may view and print pages for your personal, non-commercial use. You may not reproduce, modify, distribute, sell, or create derivative works from any portion of the Services without our prior written consent.

16. Third-Party Links & Services.

The Services may include links to or integrations with third-party websites or services, including Stripe (payments), Quest and LabCorp (laboratory), and our 503A/503B pharmacy partners. We are not responsible for the content, policies, or practices of third parties. Your use of those services is governed by their own terms.

17. Disclaimers & Limitation of Liability.

No warranties on the website

The website and its content are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that content is accurate, complete, or current.

Clinical care is governed by the standard of care

Clinical services rendered by Dr. Hare or other Limitless providers are governed by the applicable medical standard of care and the terms of the consents and agreements you sign at intake. Nothing in this Section is intended to disclaim or limit liability for medical malpractice, gross negligence, willful misconduct, or any other liability that cannot be limited by law.

Limitation of liability for non-clinical matters

To the fullest extent permitted by applicable law, in no event will Limitless, its officers, employees, contractors, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your use of the Services (other than clinical care). Our aggregate liability for any non-clinical claim arising out of these Terms or the Services will not exceed the greater of (a) the amount you paid Limitless for non-clinical services in the 12 months before the event giving rise to the claim, or (b) one hundred U.S. Dollars (USD $100).

18. Indemnification.

You agree to indemnify and hold harmless Limitless and its officers, employees, contractors, and affiliates from and against any claim, loss, liability, damage, or expense (including reasonable attorneys' fees) arising out of (a) your violation of these Terms, (b) your misuse of the Services, (c) your violation of any law or third-party right, or (d) any false or misleading information you provide. This indemnity does not apply to claims arising from clinical care, which are governed by the applicable medical standard of care.

19. Dispute Resolution & Arbitration.

We hope to resolve any disagreement informally first. Before initiating any formal proceeding, please contact us at hello@emergelimitless.com and give us thirty (30) days to address the issue.

Except for medical-malpractice claims and claims that may be brought in small-claims court, you and Limitless agree that any dispute, claim, or controversy arising out of or relating to these Terms or the non-clinical Services will be resolved by binding arbitration on an individual basis, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, in Whitfield County, Georgia. You and Limitless waive any right to participate in a class action. Either party may seek injunctive relief in court for intellectual-property or confidentiality violations.

20. Governing Law.

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws principles. Subject to Section 19, the exclusive venue for any action not subject to arbitration is the state and federal courts located in Whitfield County, Georgia.

21. Changes to These Terms.

We may update these Terms from time to time. The current version is always posted at emergelimitless.com/terms with the "Last updated" date at the top. Material changes will be communicated to active patients by email or portal notification at least thirty (30) days before they take effect, where reasonably practicable. Your continued use of the Services after changes take effect constitutes your acceptance of the updated Terms.

22. Contact.

Questions about these Terms or the Services may be sent to: